1.Purpose

V-Tech Labs (pvt) Ltd (hereafter referred to as "Vtech" and "Organization") operates the website “testimonial.lk”. Vtech prioritizes the protection of user privacy and the security of personal information, including Personal Data. The purpose of this policy is to describe management's commitment to safeguarding PII maintained at the Vtech. By using the Website, you agree to the collection and use of information as outlined in this policy. We use your data to provide and improve the Website.

2.Definitions

• Personally Identifiable Information (PII)

  Information that can be used to distinguish an individual from others. This could be direct identifiers like that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • National Identity Card Number or passport information,
  • Address
  • Credit card number
  • Cookies and usage data
• Derivative data

  Derivative Data is collected automatically when using the Service. Derivative Data may include information such as your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

• Mobile device data

  When you access the Service through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or access the Service through a mobile device.

3.Information Collected

The Vtech collects PII from users through various channels. This information can be actively provided by users or passively collected through automated means. The Organization prioritizes data privacy. Sharing personal information allows for tailored services, and responses aligned with user needs. To access certain essential services offered by the Vtech, users are required to provide specific, mandatory information. This information is necessary for the Organization to fulfill its contractual obligations. The Vtech remains committed to protecting user privacy while delivering exceptional service.

We require basic information when you create your account, such as your name, avatar, occupation, company, user name, password and location. Additionally, we collect more detailed information about you such as:

• User interaction data: This encompasses details about how users interact with a platform, such as clicks, page views, time spent, and features used.
• Photographs, video images, voice recordings, or transcripts.
• Location information: This may include data or other methods to approximate a user's general geographic location.
• Cross-platform browsing activity (where applicable): In some cases, data about a user's activity across different platforms or services might be collected, providing insights into their interests and preferences.
• When you make purchases in our app, a secure window will be opened directly to our third-party subscription provider and any payments will be securely processed through our third-party payment providers.
• When you install apps and sign up for our Services, we collect data required to provide our Services.
• When you visit and interact with any of our Services, we collect data about your device, such as your operating system, hostname, browser type, and referring URLs.
• To your consent, we automatically collect information from cookies and similar technologies (such as cookie ID and settings) to keep you logged in, to remember your preferences, and to identify you and your device.

4.Reasons for Information Collection

The Vtech utilizes the information it collects for a variety of reasons:

• Data collection may be necessary to fulfill contractual, legal, or regulatory obligations.
• Analysis of data like browsing duration and bounce rate helps enhance user experience and platform functionality.
• Contact information might be used to send essential updates, newsletters, or occasional marketing materials.
• Follow-up communication after inquiries may be conducted to ensure user satisfaction and address any concerns. This is based on the legitimate interest in providing accurate pre-sale information.
• User journeys and actions within the platform (including navigation, visit frequency, bounce rate, and download items) are tracked and analyzed via cookies to improve the platform and related services.

5.Transfer and Disclosure of Personal Data

• Your Personal Data may be transferred to and maintained on computers located outside your country where data protection laws may differ from those of your jurisdiction.
• To facilitate effective service delivery, data may be disclosed to approved service providers, and vendors under strict confidentiality agreements.
• Disclosure of information may be mandated by regulation, law, or legal proceedings (jurisdictional), or to safeguard the rights, property, or safety of the Organization, its stakeholders, or the public.

6.Data Processing

• Information Usage:

  Collected information is used solely for internal purposes that enhance the user experience, including:

  • Analysis of usage data for improved user experience
  • Identification of potential collaborations that benefit users.
  • Tailoring communications and offerings to user interests.
  • Satisfy applicable statutory, legal, contractual, and regulatory requirements.
• Disclosure Requirements:
  • The Organization reserves the right to disclose user information to government or legal authorities if a security threat is identified that could harm users, third parties, or the Organization itself.

7.Data Security

The Vtech has implemented various data security measures to ensure the continued protection of PII:

• Restricting physical and logical access to infrastructure.
• Regular security assessments are conducted to identify potential threats and strengthen defenses.
• Industry-standard encryption safeguards data transmission between user devices and the Organization's services, ensuring the security of personal information during transit.
• While the Organization prioritizes the highest security standards, inherent risks exist when transmitting information online. Caution is recommended when transmitting sensitive information.
• Checks on third parties we work with when we share personal information to make sure they work to agreed standards.

8.User Rights

The Vtech empowers users to manage their personal information through the following options:

• To access, review, or download their personal information, users can submit a formal request to customer care through ‘info.vtechlabs@gmail.com’. This process also allows for corrections of any inaccuracies identified within the data.
• Users have the option to unsubscribe from the Vtech's mailing list, effectively withdrawing from marketing communications.

9.Data Retention

• The Vtech retains personal data only for as long as necessary to comply with our legal obligation resolve disputes and resolved our legal agreements and policies. This applies equally to third-party service providers who handle user data on the Organization's behalf.
• We’re required to hold personal information by the Companies Act No. 7 of 2007, the Prevention of Money Laundering Act No. 5 of 2006, the Financial Transactions Reporting Act No. 6 of 2006, personal data protection act no: 09 of 2022 and other relevant Sri Lankan and international laws.

10.Links to Third-Party Websites and Services

• The Vtech's website may contain links to third-party products, external websites, or social media profiles. These platforms maintain independent privacy policies. Users are encouraged to review these policies and familiarize themselves with the information practices of these entities.
• The Vtech assumes no responsibility for information knowingly or unknowingly submitted to these external sources. In the event of a security concern identified on a linked website, users are encouraged to report it to the Organization. The Vtech will take appropriate action to address potential non-compliance with its privacy policy by these external parties.

11.Changes To This Privacy Policy

• The Vtech reserves the right to amend this Privacy Statement at any time. Continued use of the Vtech's services constitutes consent to the current Privacy Statement and any future revisions.
• In the event the Vtech intends to utilize PII for a purpose not previously disclosed, users will be contacted with relevant information and, if applicable, a request for consent.

12.Changes To This Privacy Policy

For any inquiries regarding this Privacy Policy please contact us on info.vtechlabs@gmail.com

13.Governing Law and Jurisdiction

This Policy and any agreements entered with the Vtech shall be governed by and construed in accordance with the Personal Data Protection Act No. 9 of 2022, Sri Lanka.